top of page
Our Location
Comfort Heart Homecare is based in Santa Rosa, 95401-6314, US. We are conveniently located to serve our community with quality homecare services.
Get in Touch
Common Questions
-
What services does your homecare agency provide?We offer a range of non-medical services, including personal care assistance, companionship, meal preparation, medication reminders, mobility support, and light housekeeping.
-
Who qualifies for homecare services?Our services are available to seniors, individuals with disabilities, and those recovering from illness or surgery who need assistance with daily living activities.
-
How do I get started with homecare services?Contact us to schedule a consultation. We assess your needs, discuss care options, and create a personalized care plan tailored to you or your loved one.
-
Are your caregivers trained and certified?Yes, our caregivers undergo thorough training and certification, including CPR, first aid, and specialized care training. They are also background-checked for safety and reliability.
-
Can I choose my caregiver?We strive to match clients with caregivers based on their preferences, needs, and personalities to ensure a comfortable and compatible experience.
-
Do caregivers help with medication?Our caregivers provide medication reminders, but they do not administer medications. For medical assistance, we recommend consulting a licensed healthcare provider.
-
What are your service hours?We provide flexible scheduling, including hourly, overnight, and 24-hour care options. Our services are available 7 days a week to meet your needs.
-
Does insurance cover homecare services?Coverage varies. Some long-term care insurance policies and programs like Medi-Cal may cover homecare services. Contact your insurance provider for details.
-
What payment options do you accept?We accept private pay, long-term care insurance, and other payment arrangements. Our team can assist in exploring financial options
-
Is your homecare agency licensed in California?Yes, we are licensed and comply with California's Department of Social Services regulations to ensure high-quality care.
-
Do you follow HIPAA privacy regulations?Absolutely! We protect client information and adhere to HIPAA privacy standards to ensure confidentiality and security
-
What happens if I have concerns or need to make changes to my care plan?We encourage open communication. You can reach out to our care coordinators anytime to discuss adjustments or concerns regarding your services.
bottom of page